Venue Tours 101: What to Expect & Questions to Ask

It’s important to find a venue that accommodates all of your needs, so we put together this list of questions to ask during a tour to find the venue right for you!



Before we begin, let's start with this quick tip: always be ready to hold a date. Ask your venue ahead of time what the cost is and what payments they accept to put a soft hold on your date. So when you fall in love (sometimes unexpectedly) with a venue, you can rest assured nobody can steal your date while you're working out logistics and making a decision.


At Rock Island, we require a $250 refundable deposit in cash or check only! :)

Now, let's get into the important questions to ask. Feel free to take what applies to your situation and leave the rest behind.


 

General

  • How many events do you hold per day?

  • What is your max capacity & minimums?

  • Is your venue wheelchair accessible?

  • What are your steps to putting a date on hold?

  • Do you offer virtual planning options?

  • Do I need to hire a wedding planner, or do you offer in-house coordinating?

  • Do you offer valet parking?

  • What is your policy for overnight guest parking?

  • When can I come pick up my things after the wedding?

  • What is the latest time our wedding can end?

  • Do you have a backup generator for power outages?


Onsite Ceremonies

  • Do you charge a ceremony fee? What does that include?

  • Do you include ceremony chairs? If so, do you charge an additional setup fee?

  • Do you include an archway, podium, microphone & speakers?

  • Do you have multiple ceremony locations?

  • Do you offer onsite walkthrough rehearsals?

  • Is your ceremony area wheelchair accessible?

  • {For outdoor ceremonies} Do you offer an indoor ceremony space if it rains?

  • If our wedding date approaches with unpredictable weather and a planned outdoor ceremony, who decides if the ceremony will be moved indoors? How far in advance can the decision be made?


Music

  • Can someone play my Spotify playlist for ceremony?

  • Do you include a cocktail hour music playlist?

  • Do you have built-in speakers and/or lighting?

  • Are there any sound ordinances with the town?


Food

  • Do you have an in-house kitchen?

  • Do you allow outside food or alcohol?

  • How do you accommodate to allergies and dietary restrictions?

  • Do you offer gluten-free, vegan etc. menu options?

  • Do you require entrée counts on RSVPs, and can guests change their minds day-of?

  • Do you include a signature drink?


Vendors

  • Do you require us to book within your preferred vendors?

  • Are there any restrictions on what outside vendors can bring in (photo booth, sparklers, etc.)?

  • How early can my vendors come in to set up?

  • To what extent will your team setup our décor?

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